Personal Details, Compliance, Documents & GDPR

What documents do I need to send you?
As a regulated financial institution, we are required by law to verify the identity of our customers. We achieve this by asking our customers to send a few ...
Sun, 24 Apr, 2022 at 3:51 PM
How can I send the documents?
iFOREX Europe allows you to send your documents via two methods: Upload your documents through the 'Upload Documents' page,  located on the tradin...
Sun, 15 Jan, 2023 at 2:09 PM
How should I send a copy of my credit card?
Kindly hide the first 12 digits on the front side, leaving the last 4 digits, expiry date and card holder name visible. On the back side please hide the CVV...
Sun, 15 Jan, 2023 at 2:03 PM
Why am I unable to send the documents via the upload system?
If you are having difficulties uploading your documents via the upload system, please check the following: The files must be in one of the following forma...
Sun, 24 Apr, 2022 at 5:15 PM
I want to change my phone number, what is the procedure?
Kindly send a request by email to your assigned compliance officer or account manager.
Sun, 24 Apr, 2022 at 5:20 PM
I want to change my email address, what is the procedure?
Please be sure that you've completed all the compliance requirements and send a request by email to our compliance department.
Sun, 24 Apr, 2022 at 5:21 PM
How do I exercise my GDPR right?
To exercise your GDPR rights, you may contact the Company using any of the following methods:  By filling and uploading the GDPR rights’ request form to t...
Sun, 24 Apr, 2022 at 5:27 PM